My client in Ludlow has a fantastic opportunity within their finance department.
It is a full-time, permanent position, Monday-Friday 37.5 hours per week with a competitive salary.
This role comprises of managing two teams to ensure payments are both collected on time and allocated against the correct invoices in a timely manner. You will oversee and drive progress in the day to day performance of the teams.
- Responsible for driving collection of past term debts
- Ensure accurate debtor statements are issues in a timely manner and resolving any associated queries raised on owed balances
- Proposing and implementing KPI reporting to ensure team members are focusing in necessary areas
- Responsible for the accurate running of the receivable's ledger
- Ensure all business processes are adhered to by continually reviewing and monitoring auditable controls
- Ensure that team targets are met in an efficient and timely manner whilst maintaining a high level of customer service
- Highlighting and challenging current process or system issues and suggest improvements to aid efficient among department and team members.
- Ensure the prompt and accurate processing of customers payments along with resolving any associated queries
- Deal with complex internal and customer queries by phone or email
- Reconcile and manage the unallocated payments received and preparing analysis for review
- Support and train all direct reports as needed to maximise efficiency and performance
- Must have experience of managing and developing a team of 10+ people
- Previous experience working with credit control, banking, and accounts receivable
- Computer literate
- Confident communicating both verbally and written
- Ability to determine and report KPI data
- Capable of encouraging, motivating and supporting team members
For more information or to apply for this role please call Jess.
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