Service Workshop Manager
Based in the heart of the Cotswolds, Auto-Sleepers are one of the country's leading motorhome manufacturers. In addition to manufacturing motorhomes, we also provide service and repair facilities for owners of our products and currently are seeking a Service Workshop Manager to join our team.
The Service Workshop Manager is responsible for all aspects of the service workshop operation and applications from suitably experienced/qualified candidates are encouraged.
The management of our customer's expectations is a key part of this role so first class customer handling skills, the ability to quickly establish relationships with customers, solid interpersonal skills, and good communication techniques are essential.
- Day to day workshop management.
- Managing the Service Team.
- Labour allocations.
- Material requisitioning.
- Organising sub-contractors.
- Estimating and invoicing trade and retail customers.
- Provide technical advice to trade and retail customers.
In addition the appointee will be responsible for ensuring that vehicles are being correctly checked onto and off site, allocating and checking out a loan vehicles, correct use of IT systems, managing the progress of jobs, liaising with the customer during the progression of work, completing full descriptions of the work done, producing invoices and providing technical support to customers by telephone and e-mail.
The successful applicant will need a full UK driving licence, without serious convictions.
Full Time - 39 hours per week.
Hours - 7.30 am to 5.00 pm Monday to Thursday.
7.30 am to 3.00 pm Friday.