2nd Line Support

Recruiter
Anonymous
Location
Worcester
Salary
Competitive
Posted
24 May 2019
Closes
21 Jun 2019
Contract Type
Permanent
Do you want to work for a company that will give you plenty of chances to progress your career? Do you want to work for a company that has continually grown even through the last recession and is not going to be effected by Brexit? Then this is the company for you.
The Role
Working in a business critical team the role will be required to provide 2nd level support for both internal teams and external clients. As the first escalation point you will be required to provide support over the phone, remotely and sometimes face to face. You will be required to help mentor 1st line support and help whenever possible.
Required Skills
You will need the following experience:
* A good knowledge of Windows and exchange and active directory
* A good knowledge of Windows Server
* A good knowledge of network connectivity and troubleshooting
* Strong communication skills
Company
Working for one of the UK's fastest growing software businesses, you will be working for a company that has had a huge amount of success over the last 20 years. They have had continual growth, opened new offices and created new products to keep up with a very competitive market place