Service Development Manager x3

Fill Your Specialist Role
25 May 2019
01 Jun 2019
Job Type
Contract Type
Service Development Manager x3
Tower Hill, London
GBP38,401 - GBP42,426 P.A.
37.5 hours pw
At St Mungo's, our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do. We provide a bed and support to more than 2,800 people a night who are either homeless or at risk, and work to end homelessness and rebuild lives. We have 3 exciting opportunities for dynamic and strategic leaders to join the organisation as Service Development Manager.
In these high profile roles you will be responsible for the growth, implementation and development of new services within a region, as well as providing flexible management support where needed. This may include tackling contract compliance issues, following up on service development opportunities or filling management gaps.
Key responsibilities in these roles are:
  • To investigate and develop new business opportunities. To work with the Regional Director and Business Development Team on developing and growing our portfolio of services within the Region; supporting the development of regional pipelines and a regional growth strategy
  • To establish and implement new contracts. To be directly responsible for the successful implementation and start-up of new teams and services
  • To support Regional Heads where management gaps, issues or opportunities arise. To lead and motivate the managers responsible for the day to day delivery of an agreed number of teams within the region
  • To build a network of contacts across the region. To represent St Mungo's to external stakeholders, including local authorities and other funders
  • To support service managers in delivering best practice across their services. To help develop and implement processes, initiatives, policies and procedures, and services that promote the key ambitions and approaches of the organization
The successful candidate will have experience of leading a team or teams delivering services to groups of vulnerable clients, in an outreach, supported housing, support, care or other relevant environment; of networking, liaising and negotiating and, of successfully setting up new services.
We are looking for people who have a proven ability to complete delegated tasks and to effectively manage multiple service priorities and commissioner contacts. You will have the energy and project management skills to successfully seize opportunities, trouble shoot problems, implement projects and ensure effective contract compliance.
1 position is to cover our North London & East of England region on a 12 month fixed-term contract. The other 2 positions are for our West London and West of England region (1 post is available on a permanent basis, 1 on a 12 month fixed-term contract. While the posts are based in London, travel, including overnight stays, is expected for the West London and East of England region.
Closing Date 10am, Friday 7 June
Interview and Assessments on 14 & 17 June
It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo's, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall's Workplace Equality Index 2019, we are also proud to have been
awarded Personnel Today's 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.
We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo's at senior management level.