1st Line IT Support Technician

Coburg Banks Limited
Coleshill, Birmingham
£21,000 per annum
09 Jun 2019
28 Jun 2019
Contract Type
Full Time
1st Line IT Support Technician
Based in Coleshill, North Warwickshire
Salary: £21,000 - £25,000 + Benefits

A successful and well-established business, supplying specialist products primarily into the Aerospace and Aviation industries, is currently looking to recruit an IT Systems Technician at their Coleshill HQ. Offering benefits including health cover, annual education grant, plus pension contribution, this is a great chance for a recent IT / Computer Science graduate to play a role in the continued success of a forward-thinking business.

The Role
You would be responsible for maintaining and enhancing the company's technical resources through the delivery of a first-class IT support service to users across the business, whilst also helping to develop internal systems and online resources. Key responsibilities will include...
o Diagnose and fix a wide range of software and hardware issues
o Managing the internal ticketing system for 1st line IT issues, escalating where necessary
o Looking for areas of improvement and providing solutions to enhance efficiency and effectiveness
o Provide eCommerce support as required including online content editing, banners, landing pages, social media

The Candidate
The role will suit an ambitious IT support technician, ideally a recent graduate, with a thorough knowledge of a wide range of systems, applications, interfaces and hardware and experience in a similar support role. Proficiency with the following technologies is essential...
o Microsoft products including Server, Exchange, SQL Server, Virtual Servers etc
o Windows Operating Systems, LAN, domain administration, cyber security protocols
o Backup solutions; Cloud, Symantec, Windows etc
o Database tools including Excel, SQL, ODBC

The Company
A highly regarded company, specialising in the supply of adhesives, sealants lubricants and other specialist products, primarily across the Aerospace and Aviation industries. Offering an attractive salary, this is a fantastic opportunity to develop your IT your career and play a part in the continued success of a dynamic and forward thinking business.

The job may be suitable for candidates who have experience as the following: 1st Line Support Analyst, 1st Line Support Engineer, 2nd Line Support Assistant, 2nd Line, Support Technician, 2nd Line Support Assistant, Helpdesk Operator, Helpdesk Assistant, IT Support, Service Desk Analyst, IT Technician, IT Support Technician.
We are acting as a Recruitment Consultancy for this role.

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