RAF Museum
Cosford, Wolverhampton
per annum
11 Jun 2019
28 Jun 2019
Contract Type



Annualised (1050 hours per annum)

£8,725.50 per annum (FTE £17,284.80)


The Royal Air Force Museum Enterprises Ltd is the trading arm of the Royal Air Force Museum, Britain’s only National Museum dedicated solely to military aviation and the history of the Royal Air Force.

The Cosford Retail Team is looking to recruit 2 Retail Assistants, these are permanent positions, working 1050 hours on an annualised contract, including weekends, evenings and bank holidays.

In this role you will be responsible for delivering the commercial activities of the Museum with a focus on the new Virtual Reality Experience. You will support the sale of goods and services in our retail and visitor areas also supporting the delivery of museum events.

Key duties will include the day to day running and promotion of the Virtual Reality Experience and promoting sales of related products. You will support, the operation of the simulators/4D experience and other relevant commercial attractions. You will provide high standards of customer care through proactive engagement with visitors. Your duties will also include serving customers at the sales counter and assisting in the receipt, checking, location and movements of stock.

The ideal person for this position should have a good level of computer literacy, excellent customer service skills, a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first class service and connected with our compelling stories.

The ideal candidate will have previous retail or customer facing experience, be a team player and keen to learn new skills. They will be enthusiastic about presenting the Museum, the RAF and the RAF stories to all our visitors.

To apply:



  • Please send us your CV and cover letter to with ‘Retail Assistant’ on the subject line.
  • Closing date for applications:             28 June 2019
  • Interviews will take place on:              17 and 18 July 2019

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