People Services Coordinator

Holland and Barrett International Limited
19 Jun 2019
03 Jul 2019
Hair & Beauty
Contract Type

Job Title: HR Coordinator

To provide front line HR administrativesupport to all internal and external customers, including but not limited to:

  • All HR administration related to the colleague lifecycle
  • Preparation and issuing of offer letters, new starter packs and contracts for all new starters via the ATS and HR system
  • Conduct all necessary pre and post-employment checks, including but not limited to references and right to work documentation for all colleagues
  • Ensure all onboarding paperwork is completed correctly and processed in a timely manner, including the production of the new starter report
  • Monitor and support all managers with the colleague probation process
  • Facilitate the completion of all colleague personal details changes, ensuring appropriateauthorisation and processing necessary online approvals and paperwork
  • Ensure the timely administration of all leavers
  • Ensure that where appropriate any people related queries or Employee Relations cases are efficiently and correctly recorded and escalatedaccordingly
  • Provide first level advice to managers on policy and employee relation matters
  • Support Regional HR Advisors and Managers with the coordination and administration of all Employee Relation matters, including but not limited to disciplinary, appeal, grievance, performance management, long term sickness absence
  • Ensure that all colleague data is maintained accurately and on a timely basis, including both paper and electronic personnel files and HR systems/Trackers etc
  • Supporting Regional HR Advisors in maintaining accurate records of all Employee Relations cases
  • Monitor the expiry of time related Right to Work documentation for all current colleagues and support as necessary
  • Process all sickness absence, maternity/paternity and family friendly administration
  • Coordinate the administration of any complex absence cases, including medical reports, occupational health referrals and long-term sick cases
  • Ensure that all payroll documentation is processed and forwarded to the Payroll Department in an accurate and timely manner, ensuring strict compliance to deadlines
  • Complete any ad-hoc/regular reports/processes as necessary, including online discount report/leavers questionnaires etc
  • Support with any ad-hoc departmental projects, i.e. e-filing
  • Ensuring effective communication both within the department and all areas of the business
  • First point of contact for all HR related queries via e-mail, telephone and face to face
  • Continually look for new and better ways of working to support the team
  • Ensure that all data is protected in line with GDPR

The Person

  • Effective communication skills are essential, both written and verbal
  • Prioritise and organise your workload effectively and work under pressure
  • Positively adapt to change
  • Take ownership of own workload whilst supporting the wider team
  • Build strong working relationships both internal and external to the department
  • Understand the impact and importance of the internal processes and associated time restraints
  • Attention to detail and accuracy along with a pride in your work