Customer Account Administrator - Maternity cover

Malvern, Worcestershire
£18,000 per annum
20 Jun 2019
01 Jul 2019
Contract Type
Full Time
REED Recruitment are currently working with an Insurance Broker in Malvern to help them recruit for a Customer Service Administrator.

The responsibilities for this role will include but not be limited to:

• Understanding the client's needs - Listen, apply knowledge, offer clients guidance, support and where applicable advice.

• Ensure all administration and recording is prompt and accurate - maintaining computer and manual records.

• Ensuring money is accurately banked and accounted for, includes processing cheques and transacting card payments on Realex.

• General office/administration duties for the Affinities team i.e. photocopying, filing, printing and scanning.

• Taking incoming phone calls from clients regarding queries, new business and renewals.

• Dealing with automated renewals and chasers as applicable, such as Barcode Scanning, Awaiting Payments & Queries

To be considered for this position you need to have:

• a minimum of one years' experience working in an administrative role,

• good working knowledge of Microsoft Office,

• strong written and spoken communication

In addition to this it is desirable that you have a foundation insurance qualification, however this is not essential.

If you work well in a busy environment, have good attention to detail and have experience as an administrator then please apply now!

Email for more information!