Customer Account Administrator - Maternity cover

Recruiter
Reed
Location
Malvern, Worcestershire
Salary
£18,000 per annum
Posted
20 Jun 2019
Closes
01 Jul 2019
Ref
1184677941
Contract Type
Full Time
REED Recruitment are currently working with an Insurance Broker in Malvern to help them recruit for a Customer Service Administrator.

The responsibilities for this role will include but not be limited to:

• Understanding the client's needs - Listen, apply knowledge, offer clients guidance, support and where applicable advice.

• Ensure all administration and recording is prompt and accurate - maintaining computer and manual records.

• Ensuring money is accurately banked and accounted for, includes processing cheques and transacting card payments on Realex.

• General office/administration duties for the Affinities team i.e. photocopying, filing, printing and scanning.

• Taking incoming phone calls from clients regarding queries, new business and renewals.

• Dealing with automated renewals and chasers as applicable, such as Barcode Scanning, Awaiting Payments & Queries

To be considered for this position you need to have:

• a minimum of one years' experience working in an administrative role,

• good working knowledge of Microsoft Office,

• strong written and spoken communication

In addition to this it is desirable that you have a foundation insurance qualification, however this is not essential.

If you work well in a busy environment, have good attention to detail and have experience as an administrator then please apply now!

Email for more information!