Service Manager - Leamington Spa

House of Fraser
Leamington Spa
20 Jun 2019
18 Jul 2019
Hair & Beauty
Job Type
Contract Type

House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future.

As a result we are now looking for a dynamic, commercially driven and service focused team.

If you want to be part of this and can deliver fantastic customer service in a fast paced store environment, apply today!

Job responsibilities?????????

  • Identify commercial opportunities to achieve sales plan and KPIs
  • Lead, motivate and inspire the team to deliver high levels of customer service, merchandising and replenishment
  • Manage / drive and develop the team to take an active role in supporting the store both on the shop floor and within our stock processing areas
  • To recruit, train and develop team members in accordance with needs of role and for the future
  • To be commercial and compliant with all merchandising product placement and promotions in store
  • Ensure compliance with company policies and procedures and manage team accordingly.
  • Develop a one team approach with Brand Partners engaging them with the Brand and supporting the development of their business
  • Undertake all activities in relation to Duty Management

What we are looking for?????????.

  • Exceptional ability to Lead a sales and service focused team
  • Experience of achieving sales targets and KPIS
  • Excellent communication, planning and organisational skills
  • A track record of recruiting, developing and retaining team that deliver excellent customer service
  • Flexible to the needs of the business

What we will give you??????

  • Up to 20% staff discount off the majority of our fabulous brands
  • Progression opportunities within our management structure