Benefits Assessment Officer

Cannock, Staffordshire
per annum
25 Jun 2019
12 Jul 2019
Contract Type

Benefits Assessment Officer (Compliance & Claim Management)

Grade D £19,171 - £21,166 per annum

Post No: RF581 –  22.2 Hours per week

Benefits to you:

  • Casual Car User Allowance
  • Flexitime scheme
  • Local Government Pension Scheme
  • Discounted Council Leisure Centre membership
  • 21 days holiday and 25 after 5 years continuous service
  • Cycle Scheme

Cannock Chase Council and Stafford Borough Council are committed to achieving excellence in the processing of Housing Benefit and Local Council Tax Support claims together with the recovery of overpaid benefit, from their shared Benefits Service.

The following opportunity has arisen for a candidate with the appropriate skills, experience and commitment to work in the shared Benefits Service. Whilst the successful candidate will be based primarily in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.

As part of a busy team you will be required to undertake the re-assessment of housing benefit and / or local council tax support claims, as well as carry out subsidy claim management checks to ensure that subsidy is maximised.

The successful applicant will need to have good communication skills in both written and verbal form as well as being able to work accurately and prioritise workloads to enable deadlines to be met.

You should hold a GCSE’s at Grade C or above (including Mathematics and English) or equivalent academic or vocational experience. You must also be able to work in a team and on your own initiative as well as being willing to undertake training development to gain detailed knowledge of Council Tax and Housing Benefits.

Any previous experience of working with Civica Housing Benefits and Council Tax Benefits Software will be seen as advantageous to the role.

To apply for this vacancy online please go to

The closing date for receipt of completed applications is

Friday 12th July 2019.



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