Internal Account Manager

Reynolds and Reynolds
Northfield, Birmingham
£18,500 per annum
02 Jul 2019
26 Jul 2019
Contract Type
Full Time

As an Internal Account Manager, you will work with a database of business prospects that are a mixture of existing, new or dormant contacts, to gather information that will identify potential customers worth following up. Once leads are generated you will contact them by telephone, letter or email; and you will provide leads and appointments to our Field Sales Team to ensure the department is able to meet growth targets. This role will also require you to research and input new found prospects from various sources and grow business opportunities within the existing client base. You will also build and maintain strong relationships with Key Decision Makers, working closely with the Field Sales Team to ensure queries, proposals and campaigns are handled professionally and efficiently, and liaising with internal departments to ensure the customer experience is maximised.

  • Outbound calling experience
  • Excellent Communication skills both written and oral and good clear telephone manner
  • Good attention to detail
  • Computer Literate and experienced in database navigation preferred
  • Ability to write detailed follow up notes for business reporting

  • B2B telemarketing or sales experience, solid IT and/or business knowledge is a plus
  • Target driven and have the ability to converse confidently at decision maker level


We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
  • Group Personal Pension Plan
  • Life Assurance Cover
  • Company Sick Pay
  • Free Bi-annual Eye Tests and contribution towards glasses
  • Birmingham Hospital Saturday Fund - Discounted monthly rates
  • Ride2Work - Tax efficient way of purchasing a bike for travelling to work
  • Company Events throughout the Year


Are you looking for a rewarding career in a fast-paced environment with an established company? Do you want to work at a company with growth opportunities that will provide you with the training to be successful? If so, Reynolds and Reynolds is the company for you! Reynolds and Reynolds is a leader in high quality software solutions and IT services around the world and we are looking for a person with the potential to grow and continue our legacy of over 100 years of outstanding products and services at our Birmingham office.

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