IT Infrastructure Engineer

Recruiter
Euro Car Parts Ltd
Location
Tamworth, Staffordshire
Salary
Competitive
Posted
11 Jul 2019
Closes
01 Aug 2019
Ref
1204866543
Contract Type
Full Time
The Company:

Founded in 1978 by Sukhpal Singh Ahluwalia, Euro Car Parts Ltd, part of the LKQ Corporation, is the largest automotive aftermarket specialist in the UK. We employ 11,500 employees with over 300 branches, 14 hubs, 4 National Distribution Centres and our Head Office functions in both Wembley and our new premises in Tamworth, as well as Technical Sales Trainers and Specialist Teams.

We distribute parts for all makes of cars and light commercial vehicles and have over 140,000 different stocked part numbers, significantly exceeding our competitors and this number is constantly growing.

The Opportunity:
Overall Responsibility:

Primary responsibility is to support the Euro Car Parts Infrastructure environment as 3rd line support engineer. Identify recurring incidents, carrying out root cause analysis and implement solutions in line with ECP Processes.

This role will primarily be focused around ECP`s Windows technologies and will suit a very strong Windows focused professional, with strong troubleshooting skills with attention to detail.

Overview:
  • A broad range of IT experience required, with particular emphasis on Windows server based platforms, database and web services (O365 & Azure technologies)
  • Perform and assist others with troubleshooting of issues and problems.
  • Perform regular server maintenance including the patch and update management of Windows Server, components and hardware.
  • Perform and assist others with root cause analysis and reporting.
  • Perform other technical functions related to the Microsoft Windows Server environment as requested by management.
  • Assist in providing peer to peer knowledge transfer to new members of the team and service desk 2nd line support.
  • Other non-specific tasks set by line manager
  • Creation of detailed documentation

Key Skills:
  • 5+ years' experience managing an enterprise infrastructure.
  • Knowledge of Microsoft Windows Servers - all forms of operating systems
  • Experience with Active Directory / Group Policies / DNS / DHCP
  • Knowledge of Microsoft Infrastructure products, DFS, BitLocker, PKI, etc
  • Enterprise monitoring and alerting
  • Experience with Cloud Solutions from Microsoft including Office 365 (Exchange Online)
  • Experience with Microsoft Azure - understanding of AAD Connect, ADFS, Azure Products, Virtual Machines, Storage
  • Strong understanding of Windows Server Operating Systems, Windows PowerShell, Server Virtualisation and clustering
  • Carry out 3rd line BAU activities, including the adoption and consistent delivery of Incident, Problem and Change Management processes
  • Good ITIL Knowledge and understanding
  • Experience of working with / building good relations / managing vendors in a multi-vendor environment
  • Identifying repetitive, manual tasks, and develop and implement automation tools for increased productivity and reliability
  • Create detailed documentation of current and newly implemented environments with associated troubleshooting steps.
  • Make roadmap recommendations as to improvements in the IT Infrastructure and the adoption of good practices, whilst improving internal capabilities

Desirable:
  • Automation-first / DevOPs mindset
  • Working knowledge of MS SQL Server 2008/2012 and Oracle DB management and administration
  • Linux / Unix / Apache enterprise experience
  • F5 Load Balancer experience
  • Experience with Kaspersky AntiVirus enterprise solution
  • Splunk
  • Proofpoint
  • Kaseya
Hours of work:
Core hours are Mon - Fri 8:30 am - 5:30 pm. In addition, 1 week per month on call responsibility.How we reward:
Your career with Euro Car Parts is only limited by your ambition and will to succeed.
For exceeding expectations in this fiercely competitive market we offer:

·A highly competitive salary

·Genuine career progression

·Holiday discounts with cashback

·Up to 40% discount for tickets to major family attractions and cinemas

·Up to 20% discount for various high street retailers

·Plus amazing deals and discounts for 3,000 gyms in the UK

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