On Boarding Coordinator

Heat Recruitment
18000.00 GBP Annual
12 Jul 2019
26 Jul 2019
Job Type
Contract Type

On Boarding Coordinator

Location: Bromsgrove

Salary: GBP18,000

The On-Boarding Coordinator is responsible for welcoming and on-boarding new candidates and clients to this funding business' services. You will own a new candidate until they are fully set up and able to use the required service. Throughout this period, they will need to provide re-assurance, support and guidance and alleviate any concerns that the candidate may have, while ensuring that all required checks are completed, and paperwork received.

The Opportunity

  • Complete the on-boarding process for new candidates to ensure that they are fully up and running within the relevant service line
  • Provide re-assurance and ensure that the candidate fully understands, and is comfortable with the processes that they are required to follow
  • Process all documentation for new candidates/clients adhering to checklists to ensure all new set ups are compliant
  • Provide key information to the candidates as per check lists and statutory requirements for relevant service line
  • Complete a welcome and on-boarding call for all new candidates in a line with compliance requirements, including Supervision, Direction & Control questionnaire

What's needed to be considered?

In order to be considered for this unique opportunity, candidates need to have -

  • Experience working in a sales support/administration, or customer service environment
  • Providing customer service over the telephone on mainly outbound calls
  • Ability to provide and draft information by email that is grammatically correct and clear

What next?

Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements.

Additionally, refer a friend or colleague to us and receive GBP200 if we assist them in securing a new career.

Synonyms: Customer Service Administrator, Sales Support