Customer Service Executive

Recruiter
Bought By Many
Location
Birmingham
Salary
20000.00 GBP Annual
Posted
15 Jul 2019
Closes
31 Jul 2019
Job Type
Executive
Contract Type
Permanent

The Company

Come and join an award-winning start-up that's doing exciting things in the insurance space. With tremendous growth year on year, if you're a Customer Service Executive who always gets 5-star ratings from their customers then get in touch now!

We're a friendly bunch who are all passionate about what we do. We work hard but have fun at the same time. What this means is casual dress, music in the office, and plenty of free snacks.

There are also dinners, breakfasts, meet-ups and movie nights. And, of course, our annual parties.

If you love what you do and want to stretch the boundaries of your job description, then become part of our amazing journey today.

The Job

Our Customer Service Executives work in a collaborative and growing team providing the very best service for our members and policy holders. From interacting with our customers on the phone and social media, to policy administration and arranging mid-term adjustments, you'll sell through service and support our customers with any queries. Through top notch customer service, you'll enable the team to reach compliance standards and objectives.

Growth and Progression

Our Customer Service Executives are encouraged to constantly learn and develop within the business. Day 1 you'll be enrolled on our 4-week training programme before hitting the phones. From there you will then have the opportunity to progress through our 3 levels in Customer Service. The sky is the limit. So whether you want to eventually become Team Leader or progress into another field one day like Quality Assurance, Product or I.T, it's happened for some of our amazing people here and could happen for you too.

Pay and Benefits

GBP20k + 7.5% (GBP1.5k) shift allowance for working earlies, lates and weekends over a 37.5 hour week.

Our benefits package includes 25 days' holiday + 8 bank holidays, up to 5% match pension, 2 x life insurance, cycle to work scheme, season ticket loan, and many fun events and activities paid for by the company.