Customer Service Apprentice

Adullam Homes Housing Association Limited
5.50 GBP Hourly
15 Aug 2019
20 Aug 2019
Job Type
Contract Type

Adullam Homes are looking for a Customer Service Apprentice to join their team in Birmingham.

Job Title: Customer Service Apprentice

Location: Birmingham

Salary: GBP5.50 per hour

Job Type: Full Time, 37.5 hours per week - Monday to Friday, 9am to 5pm

As a values based organisation all employees contribute to the maintenance and development of our values, culture and ethos by articulating and demonstrating them to build a staff culture where every person feels empowered and valued. We have recently been re-awarded the Investors in People Silver award. Adullam was formed in 1972 and we are a not for profit organisation working in the community with vulnerable and excluded people from a diverse range of backgrounds providing support through a variety of high quality housing, support and advice services.

We have a new and exciting opportunity for a Customer Service Apprentice to train within our Central Rents & Charges Team.

Customer Service Apprentice - The Role:

This is a busy role in a sometimes challenging, but always rewarding, environment where you will gain invaluable experience within a Customer Service role and an insight into Adullam Homes and its customers.

To be successful in the role of Customer Service Apprentice you will have good customer service skills; good literacy, numeracy and communication skills; be patient and compassionate and the ability to maintain confidentiality.

A full list of responsibilities can be found on the role profile and person specification.

Customer Service Apprentice - Benefits:

If you can relate to our values of "integrity and fairness, valuing the individual and striving for excellence" and want to expand on your customer service skills in an environment that helps others, then we want to hear from you.

In return, we offer comprehensive training and experience and the opportunity for a permanent role and further development for the right candidate.

Our benefits package includes;
- 5 weeks' holiday (excluding bank holidays)
- Westfield Heath Cash Plan
- Death in service policy
- Pension scheme (if eligibility criteria is met)

- Enhanced sick pay, maternity pay and paternity pay (dependant on length of service).

To submit your CV for this exciting opportunity, please click 'Apply' today! To strengthen your application for this role please include a covering letter / paragraph explaining how you meet the role criteria.

The closing date is 9am, Tuesday 27th August 2019

This post is subject to a Basic Disclosure & Barring Service check

At Adullam we celebrate diversity and offer opportunities for all - the only difference we see is the difference you can make.