Service Advisor

Recruiter
Excel Resourcing
Location
Bishops Tachbrook, Leamington Spa
Salary
£22000 - £25000/annum
Posted
18 Aug 2019
Closes
14 Sep 2019
Ref
1237650641
Contract Type
Full Time
SERVICE ADVISOR REQUIRED - Warwick

One of my clients is currently on the look for a skilled and experienced Service Advisor to join their team based in the Warwick. To be suitable for this role you will need to have previous experience within a Service Advisor/Administrator role within the automotive and understand the key duties for the position. This will be working for a very busy site and would ideally suit a candidate that has come from the Commercial / Automotive industry.

The Role:

* Salary: £22,000 - £25,000 (Depending on experience) + Bonus

* Hours: Monday - Friday 08:00-17:30, Plus 1 in 3 Saturdays

Responsibilities:

·Day to day office administration duties.

·Professionally dealing with incoming telephone calls.

·Work in progress (WIP) control for workshop.

·Deal with customer needs face-to-face and over the phone with a professional and friendly approach.

·MOT and service scheduling

·Updating customers with vehicle progress.

·Assist with other duties as and when required.

Key requirements for the role:

·Excellent customer service skills.

·Experience using Kerridge / Autoline System

·Proven organisational skills

·Proven administrative skills

·Excellent interpersonal and verbal & written communication skills

·Ability to work as a part of a team as well as on own initiative

·Computer literate

·Able to work on own initiative and under pressure

·Good working knowledge of Microsoft systems (Word, Excel, PowerPoint)

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