We are currently recruiting bright individuals to join the team in our Network Operation Centre. The candidate must be an enthusiastic, organised and driven individual.
This position is a great opportunity for graduates or candidates of graduate calibre with or without experience that are looking to develop a career.
Probation Period: During the 6-month probation period, all successful candidates will be given full training with access to ample resources for development.
Working Schedule: The typical working schedule for this role will be a 24/7/365 shift rotation, 12-hour shifts including nights, weekends and bank holidays.
The Role (Day to Day): - Monitoring and day to day operation of the company infrastructure, ensuring that events are handled appropriately. -
Liaising with customers to resolve enquiries and complaints. -
Provide immediate technical support and investigation to reported issues, ensuring that these issues are investigated thoroughly, in a timely manner. -
Track faults on occurrence, following through to resolution. -
Responsible for maintaining and actioning Maintenance Schedules for the company. -
Monitor and maintain the core RF and Network infrastructure of the company. -
Monitor & Maintain a variety of client circuits and service links as and when required, including technologies such as DVB, SCPC, iDirect & Vipersat, and any other platform in use. -
Assist in the management and maintenance of all operations. -
Assist in installation and removal of equipment and cabling as required. -
Work within an effervescent team to fulfil the organisations' 24/7 operating service -
flexible rotating shift pattern may be applied to ensure business needs are satisfied. -
Other tasks and responsibilities may be added based on the company requirements at the discretion of the company. Required Skills: -
A technical background, such as IT, Electrical or RF, etc. -
Very competent in full MS Office products and very efficient in email and web applications. -
Very high accuracy in work, with exceptional attention to detail. -
Excellent customer relation skills. -
The ability to prioritise and manage a busy workload. Preferred Experience: -
Electronic/Electrical Equipment and Technologies. -
Computer Network Hardware and Technologies. -
Computer Software Applications and Technologies -
Knowledge/use of Monitoring and Control Systems. -
RF/IF Test & Measurement Practices. -
Use of Spectrum Analysers and Oscilloscopes. -
Working with RF carriers. -
Working with Baseband Equipment such as Modems. -
Working with communication and monitoring Antennas and RF equipment. -
Working with Network Equipment and Technologies. What we Offer: Free on-site Parking in a Secure, Off-Road Location. Full Training for all Aspects of the Role.
Comfortable, Working Office Space with Air Conditioning.
Additional Requirements: Full UK Driving Licence. Full Basic Disclosure and Barring Services Check.
Salary range GBP22,000 - GBP25,000 Irregular hours of work and shift systems Location - Rugby