Qualified Dental Nurse

Recruiter
Rodericks Dental Limited
Location
Hereford
Salary
,
Posted
06 Sep 2019
Closes
04 Oct 2019
Contract Type
Permanent
Kyrle Street Dental Practice are looking for a qualified Dental Nurse
Four days a week
Contracted hours are 8:30-5:30
Specific working days are Monday, Tuesday and Wednesday
Thursday or Friday can be more flexible.
Rodericks Ltd is a dental corporate with over 70 high quality, modern dental practices in England providing excellent NHS and private dental care to thousands of patients every week. In December 2013, we were included in the inaugural publication of the London Stock Exchange Group's 1000 Companies to Inspire Britain, a list of the 1000 most inspiring SME's in the UK.
In December 2014 Rodericks Ltd were recognised in the top 25 fastest growing independent companies in the UK healthcare sector.
Purpose of the Post
A Qualified Dental Nurse is required to work as part of a dental team to assist in the delivery of dental care to patients. Most particularly by providing support and assistance to the dentist, hygienist and therapist, in clinical and non - clinical aspects of all patient care in line with practice procedures and protocols.
Organisational Relationships
The post holder will be directly accountable to the Practice Manager for the overall performance of the role
and fully supported by our Senior Management Team.
Duties and Responsibilities
Surgery
  • To assist the dentist/hygienist/therapist in all clinical procedures, ensuring that the correct equipment is available.
  • Keep clinical areas, all equipment and instruments clean, tidy and sterile as appropriate
  • Use all equipment and machinery in accordance with manufacturer's recommendation and ensure they are maintained regularly and in good working order. Report any faults or poorly functioning equipment so that action may be taken to remedy any defects.
  • Handle all substances in accordance with health and safety policies. Be familiar and comply with all health and safety rules and guidance, including COSHH, mercury handling, infection control, waste disposal, Personal Protective Equipment etc.
  • Develop and file radiographs
  • Complete laboratory request forms, keep a record of work sent, received and fitted.
  • Ensure adequate stocks of materials and other items in surgery, when new supplies are required order when necessary
  • Liaise with reception to ensure smooth patient communications and transfer of records.
    Reception
  • Answer the telephone in a friendly, helpful and courteous manner
  • Welcome patients and visitors to the practice and direct them to the appropriate area
  • Record arrivals on the computer appointment diary or visitors log
  • Make all the necessary patient checks in accordance with practice policy
  • Review adherence to appointment times, liaise with the provider and inform the patient of delays
  • Schedule appointments in person, through email or by telephone, liaising with the provider where necessary in accordance with practice policy
  • Follow the workflow and follow up/cancellation system on the dental computer software
  • Complete patient recalls and appointment reminder calls
  • Ensure the patient or patients representative has signed the appropriate treatment estimate and/or NHS form
  • Encourage prompt payments, calculate and collect patient charges in advance, recording receipt while adhering to the practices per payment policy
  • To accurately file patient record cards in main filing cabinets
  • Print day lists and take appropriate cards from main filing cabinets
  • Sell sundry healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff
  • Comply with Health and Safety policy
  • Handle complaints in accordance with the Practice Complaints Procedure
  • Ensure the accounts balance at the end of each working day
  • Liaise with surgery to ensure smooth patient communications and transfer of records
    General
  • Always ensure the care and welfare of patients in a friendly, helpful and courteous manner
  • Keep accurate clinical records and to ensure the recording methods are used in line with agreed practice policy and securely stored.
  • Observe patient confidentiality at all times. This includes preventing medical histories, treatment proposals, conversations, transactions, reactions to treatment being overheard.
  • Attend and participate in practice meetings
  • Register with the GDC following successful completion of your dental nursing qualification
  • Undergo training and comply with all safeguarding regulations
  • Other duties as necessary for the efficient operation of the practice
  • Attend CPD Courses and update training for medical emergencies, CPR
  • Undergo training as may be required to develop your skills and abilities e.g. Dental nursing qualification, CPR, IG toolkit etc.
  • Act in accordance with the practice rules and code of conduct
  • Work at other practice locations as and when required
  • Take on role of fire warden in Managers absence when needed
  • Assist the manager and training team to train new employee when required
Undertake any reasonable duties allocated by the Practice Manager. The job holder will also be involved in working with the team to implement key processes and procedures which will enable improvements to the operational effectiveness within practices
Comply with general managerial responsibility for ensuring all policies and procedures are implemented and applied effectively.