Travel Demand Manager

Transport for West Midlands
Birmingham, West Midlands
£44317.00 - £49879.00 per annum
17 Sep 2019
26 Sep 2019
Contract Type
Full Time
Job Title: Travel Demand Manager
Salary range: £44,317-£49,879 per annum + exclusive benefits
Hours: 36.5 hours per week

Who we are

Transport for West Midlands (TfWM), the transport arm of the West Midlands Combined Authority is a rapidly growing and fast emerging as a standard setter in the industry. We are a Sunday Times Top 100 Best Companies employer and in October 2017, we became only the second ever to win the 'City Region Authority of the Year' twice in a row at the National Transport Awards. We need new talent to join our already excellent team that is making a real difference to people within the West Midlands.

Network Resilience and Demand Management

The West Midlands is at the heart of the UK's national motorway network with the M5, M6, M40 and M42 performing crucial national and regional economic functions. In addition, the Key Route Network (KRN) connects the region into the motorway network and carries 50% of all local traffic. The region is currently experiencing an unprecedented level of investment in its transport system by HS2, Highways England, local authorities and Transport for West Midlands (TfWM) enabling our ambitions for growth. Our network resilience priorities are to better manage congestion, mitigate the impacts from these investment programmes and support the continued economic performance of the region.

Travel Demand management (TDM) is one of our three key pillars of congestion management and is part of our customer experience. It involves using insights to shape operational strategies that include targeted mitigation, communications and/or face to face engagement. With the opening of the Regional Transport Coordination Centre (RTCC) in December 2019, you will also look ahead at major planned events that may cause significant disruption on the network and coordinate plans to mitigate their impacts.

Who we need

We need progressive thinking dynamic individuals to join us, as we use evidence to shape our £7.3 billion transport programme.

The fresh TDM approach requires keen programme management skills and an aptitude for collegiate working with specialist teams, internally and externally. In addition, you will be prepared to lead by example in face to face engagement and manage our new team of Travel Choices Specialists.

An essential part of the role will be extensive experience of operating at a senior level within a political and partnership environment. You will deputise for the Head of Demand Management in key forums and establish, influence and maintain effective working relationships with all external and internal stakeholders including local authorities, HS2, construction scheme and event providers.

You will hold a relevant qualification in project and/ or programme management or can demonstrate equivalent knowledge and/or have experience in travel demand management. You may bring transferable experience e.g. from the logistics and transportation sector, emergency planning or similar.
In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.

How to apply

To apply for this role, please click below and you will be emailed to let you know how to continue your application.

A CV may be uploaded for extra information, but please note that personal details should be omitted and a CV alone will not be accepted.

Closing Date: 15:00 hrs on Wednesday 16 October 2019
Interview/Assessment Date: Tuesday 5 November 2019

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community.

The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer.

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