Home Ownership Administrator

Recruiter
NETWORX
Location
Birmingham
Salary
21187.00 GBP Annual
Posted
21 Sep 2019
Closes
30 Sep 2019
Job Type
Administrator
Contract Type
Permanent

Home Ownership Administrator

Birmingham Business Park

GBP21,187 per annum increasing to GBP22,302 after 12 months

Permanent

35 hours per week

Closing date: Friday 4 October 2019.

Interview date: Thursday 10 October 2019.

About the Role:

As part of the Home Ownership Administration Team, you will provide excellent front line customer service, ensuring all enquiries, both public and corporate are handled promptly and professionally. You will ensure that shared ownership, retirement and leasehold re-sales are managed efficiently and stair-casing targets are met. You will provide support to the Sales & Home Ownership Officers in dealing with initial contact and enquiries by their customers, and provide administrative assistance with their respective sales & arrears targets.

They want somebody who has:

  • At least one year's administration experience
  • Experience of working in a sales/home ownership/lettings team

  • Experience of working closely with customers

  • Ability to develop and continuously improve services

  • Excellent communication skills

  • First class organisation skills, including the ability to meet deadlines

  • Is result driven and proactive

  • Knowledge of up to date housing legislation

Who are they:

Our client group brings together two high performing organisations with a shared commitment to make a real and positive difference to the lives of local customers and the communities they live in.

Working with them is more than just a job. They value the contribution that their colleagues make to their business and offer lots of opportunities for you to get involved - from networking groups through fun community and social events.

They aim to attract, develop and retain the best people so, along with your generous salary they also offer a great range of benefits.

If they receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

They are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

The Group are currently reviewing all terms and conditions of employment and harmonising salary structures, therefore these may be subject to change.