Investment Administrator

Recruiter
Clark James recruitment
Location
Bromsgrove
Salary
18000.00 - 20000.00 GBP Annual
Posted
01 Oct 2019
Closes
23 Oct 2019
Job Type
Administrator
Contract Type
Permanent

An excellent opportunity has arisen to work for this leading and prestigious Wealth Management Client

-Summary:

The role is a core function within the Investments Operations Team dealing with general client maintenance as well as cash position monitoring for client accounts excluding. Also providing support and dealing with medium risk queries.

Duties and Responsibilities:

  • To ensure client requests are correctly processed and completed within the agreed SLA
  • To help with processing deceased accounts and death claims
  • To respond to telephone and medium risk inbox queries, escalating where necessary
  • To develop new methods of carrying out existing tasks in order to increase efficiency
  • To update any new changes to model portfolio's on provider platforms
  • Cash reporting for low and high cash for a number of providers excluding AFH Direct
  • Processing bed+isa's on a number of platforms
  • To be a point of contact for consultants, members of the business and the team
  • Ensure that all data is accurate and up to date where appropriate
  • Ensure all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability
  • Monitor and maintain accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
  • Maintain a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement
  • Abide by AFH Group procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required
  • Support reporting staff in the event of absence and tax year end
  • Any reasonable request made by Director/Senior Manager of the Company

Requirements

Experience, Knowledge and Qualifications:

  • Good knowledge of the Financial Services Market and Investment Products
  • Relevant Operational procedures knowledge
  • Good working knowledge of Microsoft Word, Excel and Outlook
  • Working knowledge of Pershing's Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used