Security Officer - Retail

Recruiter
SECURITAS SECURITY SERVICES
Location
Stoke-on-Trent
Salary
8.41 GBP Hourly
Posted
02 Oct 2019
Closes
30 Oct 2019
Sector
Charity
Contract Type
Permanent

Do you have what it takes to be an Retail Security Officer with Securitas?

We have an exciting opportunity for an enthusiastic Retail Security Officer to join our dynamic team on a Part Time (3 day a week) basis. This role is perfect for anyone who is looking to stay within the Security industry or looking to start a new career in Security.

The role of a Retail Security Officer is firstly to provide a safe and secure environment to the public, but to also welcome visitors to the store and give a very friendly, personal, professional perception as first impressions are critical in this role.

Although demanding, a Retail Security Officer role with Securitas will allow you to demonstrate your exemplary customer service skills as you engage with customers, clients and visitor. throughout each shift, whilst remaining alert to security issues and keeping everyone safe.

We are an internationally successful, protective services and security provider, combining cutting-edge technology with world-class security intelligence and our global network of experts cover every security risk.

Security Officer | Door Staff | Front of House |Protective Services | Guard | CCTV |

The main responsibilities as a Retail Security Officer will be to provide a high level of customer service to both customers and store management whilst ensuring a safe and secure shopping experience through regular store patrols of the shop floor, back areas and changing rooms.

This role will combine your friendly customer service demeanor with your SIA LIcenced experience to provide the client with the best service as possible.

As much as this is a Security Officer role, our client is looking for someone who has a very friendly outgoing nature who can speak to the public in an easy going and friendly nature.

You will be preventing the damage / theft of clothing items on a daily basis by using a CCTV podium to detect potential shoplifters as well as the reporting of any disturbances or theft.

You will be reporting and esculating where necessary to Store Management and the Police force when necessary whilst being a visible presence on the customer's shop floor at all times in order to deter any anti-social behaviour, violence and public order offences.

Securitas are redefining the way that Security Officers are perceived within the security sector and unlike other security companies, we are driving solutions that combine people technology and knowledge rather than just static guarding. We are establishing a reputation that is second to none as we integrate with the operations teams within hundreds of high profile companies.

Essential Skills

  • A valid SIA licence relevant to the position is required.
  • Strong communication skills.
  • Able to respond and adapt quickly to different situations, act on own initiative and deal effectively and professionally with the
    unexpected.
  • Smart and confident with strong communication and interpersonal skills.
  • High level of customer care awareness.
  • Ability to write reports.
  • 5 years checkable work/school history.
  • Ability to remain calm and resilient in challenging situations

To work with us you will need to be confident, articulate and communicate well both orally and in written language.

Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.

Desirable Skills

  • Security experience
  • Excellent customer service skills

About Company

With our roots dating back to 1934, Securitas is one of the largest Security Service organisations in the world specialising in protecting Corporate Organisations, SME's and the public. We boast a workforce of 370,000 employees worldwide with 10,000 employees in the UK alone.

Securitas are redefining the way that Security Officers are perceived within the security sector and unlike other security companies, we are driving solutions that combine people technology and knowledge rather than just static guarding. We are establishing a reputation that is second to none as we integrate with the operations teams within hundreds of high-profile companies.

We are breaking down the barriers in the Security industry by encouraging and empowering Gender Diversity and Inclusion in the workplace.

Securitas is a company where you can come to develop a career, with access to training and the ability to gain qualifications, you can grow in confidence and take on more responsibility. Our people are empowered and are not micro-managed We trust people to do a good job and make a difference every day. And we recognise our employee's efforts and achievements through our 'you make a difference awards' and quarterly 'community award' schemes.