Field Service Manager

Recruiter
Brite Recruitment Ltd
Location
Birmingham
Salary
50000.00 GBP Annual
Posted
10 Oct 2019
Closes
25 Oct 2019
Sector
Engineering
Job Type
Manager
Contract Type
Permanent

Field Service Manager
GBP50,000 + GBP5,000 Bonus + Company Car
Regional

**TO BE CONSIDERED FOR THIS ROLE YOU MUST HAVE EXPERIENCE WITHIN THE DENTAL INDUSTRY**

Our client is a worldwide distributor of products, services and supplies for the healthcare sector. Work within a caring organisation that offers lifelong learning and career progression plus a broad array of other benefits.

OVERVIEW

As a Field Service Manager, you will manage the field service personnel in their geographical area who perform on-site routine services including installation, maintenance, and repair. You will be required to travel around the south of the UK.

RESPONSIBILITIES

  • Conducting technical inspections, final and in-progress job inspections and spot checks
  • Ensuring all customer issues are satisfactorily resolved utilising engineering and other teams
  • Overseeing the scheduling and training quality and productivity of field service technicians
  • Developing methods, guidelines, and policies to facilitate efficient service delivery
  • Implementing policy and procedures and reporting on all product liability issues
  • Providing input to strategic decisions that affect the functional area of responsibility
  • Coordinating the activity of other group technical members in appropriate matters
  • Coaching and training customers, end-users, and group departments as required maintaining high levels of customer service

REQUIREMENTS

  • 3+ years' experience of installing and repairing dental equipment
  • Experience in a service management function including financial and personnel management
  • Ability to understand electrical/electronic/mechanical equipment
  • Ability to understand plans, specifications, submittals and other documents
  • Management training/project management training

NEXT STEPS

Don't miss out on becoming a Field Service Manager working in a supportive team. Why wait? Apply now. We will review your application and if you are shortlisted, one of the team will get in touch to arrange a time to have a phone call.