People Services Coordinator
This role will require you to provide front line HR administrative support to all internal and external customers.
- Process all HR administration related to the employee lifecycle, including:
- Preparing and issuing offer letters, new starter packs and contracts for all new starters
- Conduct all necessary pre and post-employment checks, including but not limited to references, ensuring we are in receipt of Right to Work documentation for all employees and continually monitor the expiry of any statutory excuses
- Ensure all on boarding paperwork is completed correctly and processed in a timely manner, including the production of the New Starter Report and liaising with relevant Regional Business Managers
- Liaise with Learning and Development to ensure that all new starters are booked onto the relevant welcome induction day
- To monitor employee's probation periods and liaise with the relevant Regional Business Manager/Line Manager to ensure correspondence is sent to the employee
- Facilitating the completion of all employee personal details changes, ensuring appropriate authorisation and processing necessary online approvals and paperwork
- Ensuring the timely administration of all leavers
- Ensure that where appropriate any people related queries or ER cases are efficiently and correctly recorded and escalated accordingly
- Support with basic Employee Relation administration as and when required, including but not limited to disciplinary, appeal, grievance, welfare invite letters
- Support with the coordination of Employee Relations meetings, including but not limited to disciplinary, grievance and welfare meetings
- Ensure that all employee data is maintained accurately and on a timely basis, including both paper and electronic personnel files and HR systems/Trackers etc
- Support the Regional HR Advisors in maintaining the Employee Relations trackers
- Process all sickness absence, maternity/paternity and family friendly administration
- Support with the coordination of any complex absence administration cases, including medical reports, occupational health referrals and long-term sick cases
- Ensure that all payroll documentation is processed and forwarded to the Payroll Department in an accurate and timely manner, ensuring strict compliance to deadlines
- Complete any ad-hoc/regular reports/processes as necessary, including online discount report/leavers questionnaires etc
- Support with any ad-hoc departmental projects, i.e. electronic scanning of personnel files
- Ensure effective communication both within the department and will all areas of the business
- Effective communication skills are essential, both written and verbal
- Ability to prioritise and organise your workload effectively
- Ability to work under pressure
- Strong Excel and Word knowledge
- Ability to build strong working relationships both internal and external to the department
- To understand the impact and importance of the internal processes and associated time restraints
- Attention to detail and accuracy along with a pride in your work presentation
- Committed to your personal development
- Previous HR administration is desirable
Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.
Join us and see how far you can go???