Head of Solution Architecture

Coventry, West Midlands
14 Oct 2019
18 Oct 2019
Contract Type
Full Time
Head of Solution Architecture


Our client, a highly successful and mature tech firm, are seeking a new Head of Solution Architecture to lead and develop their Solution Architecture team.

The Role
  • Management:
  • The role will include leading a team of c.12 - Delivery Solution Architects (x6) and Infrastructure Solution Architects (x6).
  • Delivery Solution Architects are responsible for the technology element of delivering the solution to customers. They oversee all technical aspects of the projects and work in conjunction with a Client Executive and a Project Manager to form the "Leadership Triangle". Triangle provides critical leadership of both the delivery team(s) and the customer.
  • Infrastructure Architects are responsible for working under the guidance of the overall Delivery Solution Architect to design the underlying hosting platform of the solution. This can range from an on-premise deployment within a customer's own data-centre to working in conjunction with the DevOps team to deliver a public cloud deployment. Includes all aspect from technical architecture/design through to commercial cost projections and scaling effects/DR/HA on both.
  • Best Practice:
  • You will be required to bring best practice process and frameworks into the team to ensure efficient and structured delivery mechanics.
  • Budget Responsibility:
  • Budget responsibility for the team ensuring revenue opportunities recognised to full potential. Manage the team to a budget working with key stakeholders within the organisation to look at staffing levels, utilisation, revenue recoverability and internal cross charging to maximise use of the team and revenue opportunities.
  • Escalation Point:
  • Act as key escalation point for all technical operational issues using a variety in stakeholders to ensure efficient handling and resolution. Work in conjunction with Group CTO to proactively manage risks and issues across all operational deliveries.
  • "Cloud First" Delivery - Change Management:
  • Active promotion of "cloud first" delivery. Upskilling internal resource, as well as building the necessary collateral to proactively guide customers' thinking and expectations. These efforts require this role to be a key change-agent throughout this process..
  • Strategic Roadmapping:
  • Working with the Group CTO and Head of Software Architecture to provide key input into the Product roadmap (especially but not limited to the non-functional aspects) and how those changes realised in the core product are made to the benefit of operational delivery efficiency and quality.

  • Experience as the lead/head of a team of Solution Architects
  • Experience as a Solution Architect (ideally for an IT Managed Services company)
  • Experience with Cloud based service offerings

  • Experience with Retail clients

Other Information:
  • Primarily office based (Coventry) however must be flexible to travel when necessary (UK/Europe).

Key Words: #headofsolutionarchitecture #principalsolutionarchitect #solutionarchitectmanager #chiefsolutionarchitect #infrastructurearchitect #itmanagedservice #cloud

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