Client care advisor

Recruiter
Pertemps Recruitment Partnership
Location
Sutton Coldfield, West Midlands
Salary
£17,500 per annum
Posted
17 Oct 2019
Closes
30 Oct 2019
Ref
1265810224
Contract Type
Full Time
Client Care Advisor

I am currently recruiting for a Client Care Advisor based in Sutton Coldfield.
You will be responsible for contacting clients to facilitate feedback from a pre-determined list , by telephone to discuss their experiences regarding goods and services provided. This will include recording positive and negative feedback and taking the appropriate action to reflect the feedback to assist improving the services provided. You will also need to escalate any complaints and handle in a professional and sympathetic manner

As a Client Care Advisor you will also maintain accurate records and therefore attention to detail and confidence using Microsoft Office applications is essential.
This position requires someone with resilience, empathy, compassion, kindness and patience.
Do you have a passion for delivering excellent customer service? Apply now if you are interested in this role!

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