Operations Planner

Recruiter
Anonymous
Location
Stafford
Salary
18000.00 - 18000.00 GBP Annual + GBP18000/annum Benefits Package Included
Posted
15 Oct 2019
Closes
12 Nov 2019
Contract Type
Permanent
Overview

Our client is looking for and Operations Planner to join their thriving customer focused team based at their office in Stafford. As a Planner you will join a large, friendly group whilst also enjoying the intimacy that comes with working as part of a smaller specialist team dedicated to scheduling sewage repair works across their Water Account.

The Role

As a Planner you will be responsible for managing and booking works to be carried out on behalf of your client. In this fast paced, varied role you will liaise with internal and external stakeholders, customers with queries on the contract, and their skilled engineers. they constantly strive to make their customer service the best, good is never enough, so you will also be encouraged to identify new, exciting and effective ways of working to ensure that they are consistently delivering great service. This role will work Monday- Friday and the hours are from 7am- 4pm.

Skills

* Good level of computer literacy alongside a willingness and ability to pick up and use a variety of systems.

* Fast and accurate typing skills.

* Great customer service skills with the ability to manage and resolve customer queries and issues.

* Able to take ownership of, prioritise and manage your workload effectively.

Behavioural Competencies

* Self-motivated with a strong desire to succeed and develop in your career.

* Able to identify better ways of working, the courage to challenge the status quo, and the initiative to take forward your ideas where appropriate