IT Field Engineer

15 Oct 2019
12 Nov 2019
Contract Type
IT Field Engineer role - Bromsgrove

Job Description:

You should have previous experience of working in an IT field service environment. You will be part of a team providing customer-focused maintenance, testing, installation services as well as diagnosing and resolving problems while working to SLAs. You will be working primarily as field service supporting Microsoft operating systems and products, a variety of 3rd party software and hardware, networking and comms (e.g. Microsoft, Avaya, Symantec, Cisco, GFI, HP, Dell, ESET, PRTG, Ubiquiti, Xerox, Altaro). You will also have the opportunity to work within the helpdesk team to further improve your technical skills. You will have good communication skills and ensure customer satisfaction is maintained. You will have an opportunity to fully contribute to the team and to identify and improve service and processes. Ongoing training available and working towards Microsoft and other certifications encouraged and supported. Continuous learning in all aspects of the role is expected.

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