Customer Service Advisor
Customer Service Job Nuneaton to start ASAP
Your new company
A well-established delivery business working across both the UK and internationally. This business is looking for hard working and dedicated professionals to join their already excellent team.
Your new role
A temporary to permanent customer service role based in Nuneaton. Your day to day duties will include taking approximately 100 inbound calls per day dealing with a variety of different enquiries including the tracking of parcels, the ordering of stationary, the opening of cases and making sure that the customer has all the information required. The hours for the position on a temporary basis are Monday to Friday 09:00 to 18:00; 40 hours per week. On a permanent basis you will be required to work 1 in 4 Saturdays 08:00 to 13:00.
What you'll need to succeed
You will need to have previous customer service based experience, excellent communication skills, the ability to work effectively within a team and the ability to work effectively under pressure.
What you'll get in return
You will have a temporary position which has the potential to go permanent after 12 weeks. On a temporary basis you will receive an hourly rate based upon an annual salary of GBP17,300. If taken on permanently after 12 weeks you will receive an annual salary of GBP19,389 and there will also be the potential to earn up to GBP3,000 in bonus.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.