Warehouse and Customer Care Advisor

Leamington Spa
17 Oct 2019
14 Nov 2019
Contract Type
CK Group is recruiting for a Warehouse and Customer Care Advisor to join a global medical technology company in the pharmaceutical industry at their site based in Leamington Spa for a 6 month initial contract and has a hourly rate of GBP11.62.

This role is part time, working Tuesday, Wednesday & Thursday 07:30-16:00 with a 30 minute lunch.

The Company:
Our client is a British multinational medical equipment manufacturing company, an international producer of advanced wound management products, trauma and clinical therapy products and orthopaedic reconstruction products. Its products are sold in over 120 countries.

This role is located in Leamington Spa, an attractive spa town notable for its Regency architecture and parks. Leamington serves primarily as a commuter town for Coventry and Birmingham. Approximately 22 miles to Coventry and 37 miles to Birmingham.

The Role:
- This varied position is required to support a busy Warehouse environment.
- Tasks include receipt and dispatch of incoming and outbound deliveries consisting of various material and product types including the disposition of materials receipted into the warehouse.
- Required to respond to customer enquires both internal and external in a professional and courteous manner.
- Inventory checks (cycle counting) to be completed in accordance with the agreed schedule.
- Excellent standards of housekeeping and health and safety to be demonstrated at all times.
- Able to recognise and solve typical problems that may occur within the warehouse area without supervisory approval.
- You must understand how the assigned duties relate to others in the team and how the supply chain team integrates within the broader business.
- Supplier delivery receipt including, reconciliation of delivered parts to documents, accurate stock location and rotation (FIFO). Includes raw materials, semi and finished products, components, packaging and instruments.
- Required to provide consumable supplies to the Packroom area upon request ensuring accuracy of picking and FIFO (first in, first out).
- Prepare and package, in a timely manner, customer orders and sub contract materials with tools and materials provided for safe and damage free transit/export.
- Ensure that the weekly volume of cycle counts is completed, aim 100% accuracy.
- Maintain a safe and clean work environment keeping excellent standard of housekeeping plus complying with H&S procedures.

Your Background:
- Education - GCSE Standard including English and Maths or equivalent including relevant formal training NVQ to minimum level 2.
- Experience - Considerable previous warehouse experience together with a general understanding of Lean manufacturing processes.
- Business system SAP experience preferable within warehouse or supply chain; highly regulated environment such as medical or aerospace.
- Proficient in the use of Mircosoft office especially Word, Excel and Outlook; SAP preferred.

Please note that your CV should show exact dates of employment (month and year) and any gaps of a month or more should be explained.

CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria.

If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference 46809 in all correspondence