Collections Negotiator

Plus One Personnel
Leamington Spa, Warwickshire
£15,000 per annum
18 Oct 2019
26 Oct 2019
Contract Type
Full Time
Our client is a highly respected firm of solicitors based in Warwickshire. IIP quality accredited, they provide a wide range of legal services to corporate & commercial clients. They are currently looking for a driven and reliable communicator to join their team in Leamington Spa. This is an amazing opportunity to receive outstanding training, guidance & support and to start a valued and successful career. This is also a fantastic opportunity to join one of the midland's best and most prestigious law firms which has track record of promoting from within and recognising talent and hard work.

Main responsibilities:
  • Handling outbound and inbound calls with customers in order to professionally and courteously discuss the payment of their outstanding invoices for the legal services provided by our client
  • Maximise recoveries on late debts
  • Liaising with clients to accurately assess their affordability and seeking a range of tailored solutions that can provide successful payments
  • Work to set targets in volume of collections
  • Maintaining record details of the calls and store documentation accurately on the company's database

Key Skills & Experience:
  • Ideally Inbound/Outbound call experience
  • Confident and assertive communicator on the telephone and be able to successfully negotiate financial payment plans
  • Able to deliver a straight-forward and professional collection service
  • Ability to work both autonomously and as a team player
  • Excellent IT Skills

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability / notice period. You can also call Melissa on for a discreet and confidential discussion about the role.

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